Terms and Conditions
Terms and Conditions
Effective Date: 25/06/2025
Welcome to Olma Hotel & Suites!
These Terms and Conditions govern your access to and use of our website, located at www.olmahotelandsuites.com , and your interactions with us as a guest or visitor. By using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these terms, you must not use our website or services.
1. Definitions
"Client," "You," and "Your" refer to the person accessing our website and/or using our services.
"Company," "We," "Us," and "Our" refer to Olma Hotel & Suites, managed by The Wawa Group Ltd.
"Parties" refers to both the Client and the Company.
2. License and Use of Website
Unless otherwise stated, Olma Hotel & Suites and/or its licensors own the intellectual property rights for all material on the website. You may access content for personal use only, subject to the following restrictions:
You must not republish, sell, rent, sub-license, duplicate, or redistribute any content.
Unauthorized framing or alteration of the website's appearance is prohibited.
3. Guest Content and Comments
Parts of our site may allow users to post content such as reviews or comments. We do not pre-screen content, but we reserve the right to monitor and remove inappropriate or unlawful comments.
By posting, you warrant that:
You have the right to post the content.
Your content does not infringe on intellectual property or violate laws.
Your content is not defamatory, offensive, or inappropriate. You grant Olma Hotel & Suites a non-exclusive license to use, reproduce, and edit your content.
4. Hyperlinking to Our Website
Organizations such as government agencies, search engines, and news organizations may link to our site without prior written approval. Other organizations may request approval by contacting us at admin@olmahotelandsuites.com.
Approved links must:
Not be deceptive or imply false endorsement.
Fit within the context of the linking site.
Not use our logo or branding without permission.
5. Reservations and Payments
All reservations are subject to availability and confirmation.
Payment terms vary by rate and booking method. Prepayment or deposits may be required.
Cancellations and refunds follow the policy applicable at the time of booking.
6. Check-In/Out Policy
Standard check-in is at 2:00 PM; check-out is at 12:00 PM GMT.
Early check-in or late check-out may incur additional charges.
7. Guest Conduct
Guests are expected to behave respectfully. We reserve the right to remove guests who:
Disturb other guests
Damage property
Violate laws or house policies
8. Limitation of Liability
We are not liable for:
Loss or damage of personal belongings
Inaccuracies or downtime on the website
Any indirect or consequential loss
This limitation does not apply to liability that cannot be excluded under applicable law.
9. Changes to Terms
We may revise these Terms at any time. Continued use of our website or services indicates your acceptance of the updated Terms.
10. Governing Law
These Terms are governed by the laws of the Republic of Ghana. Disputes will be subject to Ghanaian courts.
11. Contact Us
If you have questions about these Terms, contact:
Olma Hotel & Suites
Email: admin@olmahotelandsuites.com
Phone: +233 53 737 3746
Address: HR7F+842, Dadebu Rd, Accra